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e-automate is the best product on the market today. It's the easiest to learn and integrate into your business and it's built on the correct technology for the future.

Terry Chapman
Owner
Business Electronics Plus

About

Quick Facts
Company Digital Gateway
Established 1995
CEO Jim Phillips
Products & Services e-automate
e-info
Remote Tech
Digital Taskforce
Digital Barcode
Digital MRI
Professional Services
Markets Served U.S. & Canada & Caribbean
Contact contact@digitalgateway.com
Toll-Free Phone 1.866.DGATEWAY (342-8392)
Website www.digitalgateway.com



Following a Record-Breaking Year, Digital Gateway Has Big Plans for 2010 and Beyond

A total of 145 new companies joined the ranks of over 1000 dealers using e-automate business management software to help manage everything from accounting to service dispatch. This is a record for Digital Gateway, which began in 1995 with a group of system integrators in CEO Jim Phillips' basement. Now more than a decade later and over $14 Million invested, e-automate has become the fastest growing dealer management software in the office equipment industry and is making a dramatic difference in the way independent dealers conduct business.

2009 was also a record breaking year in terms of additional features released to enhance the abilities of e-automate. In September, the company released e-automate 7.6, offering dealers new functionality, new technology and new ways to keep their business on top.

Some noteworthy additions in this release include:
  • Batch Meter Estimates: You can bulk estimate all equipment that are on contract and are in the contract billing queue for which you cannot collect a meter read.
  • Expire by Copy Contracts: You can configure a contract to expire by click and when the contract expires, e-automate can automatically renew the contract and set the original contract up to bill excess in the standard contract billing process.
  • Fixed Asset Depreciation: In addition to Straight Line depreciation, you can now depreciate assets at a rate of 150% Declining and 200% Declining.
  • Billing a Lease on a Service Contract: You can carry your own lease in e-automate and bill it in conjunction with the service contract.
  • Link Vendor Invoices to Contract Profitability: You can link vendor invoices to contracts so they can contribute to your contract profitability.
  • Advanced Add: you can now apply a payment received from one customer to invoices of any customer in your e-automate database.

"We're very pleased with the release of e-automate 7.6." said Jim Phillips, CEO of Digital Gateway. "It represents a significant step forward in our effort to offer dealers the easiest to use and the most impactful management software available."

"We've really been paying attention to emerging technologies that will have the most positive effect on dealers." said Chris Kenworthy, Director of Development of Digital Gateway. "More than any other system of its kind, e-automate 7.6 utilizes a Web Services API in a fully integrated way to make processes more seamless and efficient between e-automate and our technology partners. One area where this is most noticeable is with the integrations that have been established with all the major meter collection solutions available in the market today. With the advent of these new integrations the meter collection process is now handled in a fully automated fashion behind the scenes which makes life easier for both the dealers and their customers."

Listening to Dealers

Digital Gateway works closely with a dealer-run e-automate user's group which now has over 200 member companies. In 2009, Digital Gateway hosted the e-automate users group for a 5-day event in Salt Lake City, Utah where e-automate users met to receive instruction, discuss better ways to utilize their software, and gave critical input into future developments.

When asked how Digital Gateway has experienced such noteworthy growth, Digital Gateway's CEO said, "We trust our dealers and they've helped us build software that really stands out in the way it improves an organization. We've relied heavily on our user's group to determine what dealers really want and it's amazing how the word gets out once you deliver it."

What's Next

Following a record growth year, Digital Gateway doesn't plan on sitting back to enjoy their success. Plans are underway for one minor and one major update of the e-automate core product this year. New and improved modules are also being developed. "Our vision is to reflect the needs of our users in the finest all-in-one business software with the lowest cost of ownership," said Phillips. "The market continues to evolve and we're committed to 'e-automating' our independent dealers well into the future."