Online Training Calendar - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - e-automate Training

Training Resources
To access different sections of our new site, please click the appropriate link below.

Training Courses - General Information
Training Policies and Registration
Classroom Training Calendar
Online Training Calendar

Classroom New User Essentials Agenda (PDF)
Online/Video Course Descriptions (PDF)
Training Course Guide (PDF)

Online Training

Customers with a current H.E.L.P, Silver, Gold, Platinum, Essentials Updates LIVE, New Hire, or an Optimization Training Contract have access to the LIVE Online Training sessions and the Recorded Learning Videos .

Live Online Training
·These are live webinar sessions covering the specified module or topic on a specific day and time.
·Attendees will have the opportunity to ask applicable questions during the session.
·To register, send an email to

Recorded Learning Videos
We now have Learning Videos recorded and available online in the Resource Center.
    ·A list of the Learning Videos with their locations is below the Live Online Training Calendar.
    ·These can be viewed on your own time.
    ·Requires Adobe Flash Player.
    ·No need to register, just login to the Resource Center.

Live Online Training Calendar

September 2014
E-LIVE What's New in Accounting & Administration 8.5 9/2/2014 11:00 AM EDT
E-LIVE Using the Dispatch Console 9/2/2014 4:00 PM EDT
E-LIVE RMAs & RTVs 9/3/2014 11:00 AM EDT
E-LIVE What's New in 14.1 RemoteTech & Remote Service Manager 9/3/2014 4:00 PM EDT
E-LIVE Inventory Management 9/4/2014 11:00 AM EDT
E-LIVE Using e-admin 9/4/2014 4:00 PM EDT
E-LIVE Contract Creation & Billing - Deposit Based 9/9/2014 4:00 PM EDT
E-LIVE Using the Meter Request Agent 9/10/2014 11:00 AM EDT
E-LIVE Remote Service Manager 9/10/2014 4:00 PM EDT
E-LIVE What's New in Contract, Dispatch & Equipment 8.5 9/11/2014 11:00 AM EDT
E-LIVE RemoteTech - Administrators 9/11/2014 4:00 PM EDT
E-LIVE What's New in e-automate 8.5 - Overview 9/16/2014 11:00 AM EDT
E-LIVE e-views 8.5 9/16/2014 4:00 PM EDT
E-LIVE RemoteTech - Technicians 9/17/2014 11:00 AM EDT
E-LIVE e-automate Feature Administration - only company, misc, report options 9/18/2014 11:00 AM EDT
E-LIVE What’s New in Contract Amortizing Leases 8.5 (1.25 hours) 9/18/2014 4:00 PM EDT
E-LIVE Conversion Prep - Lists & Codes (1.5 hours) 9/19/2014 11:00 AM EDT
E-LIVE Conversion Prep - Test Database Process 9/22/2014 1:00 PM EDT
E-LIVE Cashbook Basics 9/23/2014 11:00 AM EDT
E-LIVE Inventory Logistics 9/23/2014 4:00 PM EDT
E-LIVE Contract Creation & Billing - Equipment Level Base, Contract Level Base, CPC 9/24/2014 11:00 AM EDT
E-LIVE Conversion Prep - What to Expect at Go LIVE 9/24/2014 1:00 PM EDT
E-LIVE Cashbook Extended 9/24/2014 4:00 PM EDT
E-LIVE Using the Accounts Receivable Console 9/25/2014 11:00 AM EDT
E-LIVE e-info Configuration 9/25/2014 4:00 PM EDT
E-LIVE What's New in Inventory & Sales 8.5 9/29/2014 4:00 PM EDT
E-LIVE Auto-Invoicing (Sales & Service) 9/30/2014 9:00 AM EDT
E-LIVE Using the Sales Tax Utility 8.5 9/30/2014 4:00 PM EDT
October 2014
E-LIVE Prorating Equipment 10/2/2014 11:00 AM EDT
E-LIVE Using the Spreadsheet Utilities 10/8/2014 4:00 PM EDT

Request Demo

Please fill out the form below so that we may have a sales representative contact you. If you would like to contact us, you may do so by sending us an email at or call 877-dgsolutions (877-347-6588)

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