Online Training Calendar - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - e-automate Training

Training Resources
To access different sections of our new site, please click the appropriate link below.

Training Courses - General Information
Training Policies and Registration
Classroom Training Calendar
Online Training Calendar

Classroom New User Essentials Agenda (PDF)
Online/Video Course Descriptions (PDF)
Training Course Guide (PDF)

Online Training

Customers with a current H.E.L.P, Silver, Gold, Platinum, Essentials Updates LIVE, New Hire, or an Optimization Training Contract have access to the LIVE Online Training sessions and the Recorded Learning Videos .

Live Online Training
·These are live webinar sessions covering the specified module or topic on a specific day and time.
·Attendees will have the opportunity to ask applicable questions during the session.
·To register, send an email to eatrain@ecisolutions.com.

Recorded Learning Videos
We now have Learning Videos recorded and available online in the Resource Center.
    ·A list of the Learning Videos with their locations is below the Live Online Training Calendar.
    ·These can be viewed on your own time.
    ·Requires Adobe Flash Player.
    ·No need to register, just login to the Resource Center.

Live Online Training Calendar

October 2014
E-LIVE What's New in Contract, Dispatch & Equipment 8.5 10/16/2014 4:00 PM EDT
E-LIVE Conversion Prep - Stage 2 - Data Analysis 10/27/2014 1:00 PM EDT
E-LIVE Cashbook Basics 10/28/2014 11:00 AM EDT
E-LIVE RemoteTech Administrators 10/28/2014 4:00 PM EDT
E-LIVE Contract Creation & Billing - Equipment Level Base, Contract Level Base, CPC 10/29/2014 11:00 AM EDT
E-LIVE Conversion Prep - Stage 3 - Test Database Process Review 10/29/2014 1:00 PM EDT
E-LIVE Cashbook Extended 10/29/2014 4:00 PM EDT
E-LIVE RemoteTech - Technicians 10/30/2014 11:00 AM EDT
E-LIVE Conversion Prep – Stage 4 – Final Database Process Review – What to Expect at Go LIVE 10/31/2014 11:00 AM EDT
November 2014
E-LIVE Charge Account & Card Processing 11/4/2014 11:00 AM EST
E-LIVE Using the Accounts Receivable Console 11/4/2014 4:00 PM EST
E-LIVE e-views 11/5/2014 4:00 PM EST
E-LIVE Contract Administration 11/6/2014 11:00 AM EST
E-LIVE Inventory Logistics Console 11/6/2014 4:00 PM EDT
E-LIVE Conversion Prep Class – Stage 1 – List and Codes Basics – 1.5 hrs 11/7/2014 11:00 AM EST
E-LIVE Contract Creation & Billing - Deposit Based 11/11/2014 11:00 AM EST
E-LIVE Remote Service Manager 11/12/2014 4:00 PM EST
E-LIVE Monthly Closing Procedures 11/13/2014 4:00 PM EST
E-LIVE Contract Creation & Billing - Meter Group Base, Expire by Click 11/18/2014 11:00 AM EST
E-LIVE Contract Creation & Billing - Equipment Level Base, Contract Level Base, CPC 11/18/2014 4:00 PM EST
E-LIVE Using the Dispatch Console 11/19/2014 11:00 AM EST
E-LIVE What's New in Inventory & Sales 8.5 11/20/2014 4:00 PM EST
E-LIVE Conversion Prep Class – Stage 1 – List and Codes Basics – 1.5 hrs 11/21/2014 11:00 AM EST
E-LIVE Conversion Prep Class – Stage 2 – Data Analysis 11/24/2014 1:00 PM EST
E-LIVE Conversion Prep Class – Stage 3 – Test Database Process Review 11/25/2014 1:00 PM EST
E-LIVE Conversion Prep Class – Stage 4 – Final database process review – What to Expect at Go LIVE 11/26/2014 11:00 AM EST

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