Online Training Calendar - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - e-automate Training

Training Resources
To access different sections of our new site, please click the appropriate link below.

Training Courses - General Information
Training Policies and Registration
Classroom Training Calendar
Online Training Calendar

Classroom New User Essentials Agenda (PDF)
Online/Video Course Descriptions (PDF)
Training Course Guide (PDF)

Online Training

Customers with a current H.E.L.P, Silver, Gold, Platinum, Essentials Updates LIVE, New Hire, or an Optimization Training Contract have access to the LIVE Online Training sessions and the Recorded Learning Videos .

Live Online Training
·These are live webinar sessions covering the specified module or topic on a specific day and time.
·Attendees will have the opportunity to ask applicable questions during the session.
·To register, send an email to eatrain@ecisolutions.com.

Recorded Learning Videos
We now have Learning Videos recorded and available online in the Resource Center.
    ·A list of the Learning Videos with their locations is below the Live Online Training Calendar.
    ·These can be viewed on your own time.
    ·Requires Adobe Flash Player.
    ·No need to register, just login to the Resource Center.

Live Online Training Calendar

June 2014
E-LIVE Inventory Management 6/25/2014 4:00 PM EDT
E-LIVE Cashbook Basics 6/26/2014 11:00 AM EDT
E-LIVE e-info Configuration 6/26/2014 1:00 PM EDT
E-LIVE Conversion Prep - Lists and Codes (about 1.5 hour session) 6/26/2014 2:15 PM EDT
E-LIVE Fixed Asset Tracking 6/26/2014 4:00 PM EDT
E-LIVE Conversion Prep - What to Expect at Go Live 6/30/2014 11:00 AM EDT
E-LIVE Conversion Prep - Test Database Process 6/30/2014 3:00 PM EDT
July 2014
E-LIVE Auto Invoicing (Sales & Service) 7/1/2014 11:00 AM EDT
E-LIVE Contract Creation & Billing - Equipment Level Base, Contract Level Base, CPC 7/1/2014 4:00 PM EDT
E-LIVE What's New in e-automate 8.5-Overview 7/2/2014 1:00 PM EDT
E-LIVE Service Administration 7/2/2014 4:00 PM EDT
E-LIVE What's New in Contract Amortizing Leases in 8.5 7/8/2014 11:00 AM EDT
E-LIVE Using the Budget Utility in 8.5 7/8/2014 4:00 PM EDT
E-LIVE Equipment History Tracking 7/9/2014 11:00 AM EDT
E-LIVE Inventory & Purchasing Administration 7/9/2014 4:00 PM EDT
E-LIVE Performing Physical Inventory 7/10/2014 11:00 AM EDT
E-LIVE What's New in Contracts, Dispatch & Equipment in 8.5 7/10/2014 4:00 PM EDT
E-LIVE Conversion Prep - Lists and Codes (about 1.5 hour session) 7/11/2014 11:00 AM EDT
E-LIVE Contract Creation & Billing - Deposit Based 7/15/2014 11:00 AM EDT
E-LIVE What's New in Accounting & Administration 8.5 7/15/2014 4:00 PM EDT
E-LIVE e-views 8.5 7/16/2014 11:00 AM EDT
E-LIVE Inventory Logistics Console 7/16/2014 4:00 PM EDT
E-LIVE Remote Service Manager 7/17/2014 11:00 AM EDT
E-LIVE What's New in e-automate 8.5-Overview 7/17/2014 4:00 PM EDT
E-LIVE What's New in Inventory & Sales 8.5 7/22/2014 11:00 AM EDT
E-LIVE Cashbook Basics 7/22/2014 4:00 PM EDT
E-LIVE Accounts Receivable 7/23/2014 11:00 AM EDT
E-LIVE Conversion Prep - What to Expect at Go Live 7/23/2014 1:00 PM EDT
E-LIVE Using the Spreadsheet Utility 7/23/2014 4:00 PM EDT
E-LIVE e-info Configuration 7/24/2014 11:00 AM EDT
E-LIVE Service Administration 7/24/2014 4:00 PM EDT
E-LIVE Conversion Prep - Test Database Process 7/28/2014 1:00 PM EDT
E-LIVE Dispatch Console 7/29/2014 11:00 AM EDT
E-LIVE Remote Tech - Administrators 7/29/2014 4:00 PM EDT
E-LIVE Contract Creation & Billing - Meter Group Base, Expire by Click 7/30/2014 11:00 AM EDT
E-LIVE Using the Contract Import Utility 7/30/2014 4:00 PM EDT
E-LIVE Document Queuing 7/31/2014 11:00 AM EDT
E-LIVE Remote Tech - Technicians 7/31/2014 4:00 PM EDT

Recorded Learning Videos

To view the Learning Videos at your convenience, login to the Resource Center.

1. Click Login in the top right corner of our website.
2. Enter your username and password. It is the same for everyone in your company.
3. Find the Learning Videos section on the left of the Resource Center homepage.
    ·Click the Learning Videos subsection to view directions and any of our free videos.
    ·Click the H.E.L.P subsection to view our learning videos covered under our training contracts.
        ·These videos are organized by module. There are 12 main sections (listed below).
          Note: The non-bolded subsections are clickable links to the applicable videos.

Organization of H.E.L.P Learning Videos
The learning videos are organized by level and then by module. The H.E.L.P section of learning videos will mirror the Training Course Guide (pdf) that can be found above.

Note: Adobe Flash is required to view the videos.


Online Training Calendar - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - e-automate Training

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