Online Training Calendar - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - e-automate Training

Training Resources
To access different sections of our new site, please click the appropriate link below.

Training Courses - General Information
Training Policies and Registration
Classroom Training Calendar
Online Training Calendar

Classroom New User Essentials Agenda (PDF)
Online/Video Course Descriptions (PDF)
Training Course Guide (PDF)

Online Training

Customers with a current H.E.L.P, Silver, Gold, Platinum, Essentials Updates LIVE, New Hire, or an Optimization Training Contract have access to the LIVE Online Training sessions and the Recorded Learning Videos .

Live Online Training
·These are live webinar sessions covering the specified module or topic on a specific day and time.
·Attendees will have the opportunity to ask applicable questions during the session.
·To register, send an email to eatrain@ecisolutions.com.

Recorded Learning Videos
We now have Learning Videos recorded and available online in the Resource Center.
    ·A list of the Learning Videos with their locations is below the Live Online Training Calendar.
    ·These can be viewed on your own time.
    ·Requires Adobe Flash Player.
    ·No need to register, just login to the Resource Center.

Live Online Training Calendar

July 2014
E-LIVE Conversion Prep - Test Database Process 7/28/2014 1:00 PM EDT
E-LIVE Dispatch Console 7/29/2014 11:00 AM EDT
E-LIVE Remote Tech - Administrators 7/29/2014 4:00 PM EDT
E-LIVE Contract Creation & Billing - Meter Group Base, Expire by Click 7/30/2014 11:00 AM EDT
E-LIVE Service Administration 7/30/2014 1:00 PM EDT
E-LIVE Using the Contract Import Utility 7/30/2014 4:00 PM EDT
E-LIVE Document Queuing 7/31/2014 11:00 AM EDT
E-LIVE Remote Tech - Technicians 7/31/2014 4:00 PM EDT
August 2014
E-LIVE Conversion Prep - Lists & Codes (1.5 hours) 8/1/2014 11:00 AM EDT
E-LIVE What's New in Accounting & Administration 8.5 8/6/2014 11:00 AM EDT
E-LIVE What's New in Inventory & Sales 8.5 8/6/2014 4:00 PM EDT
E-LIVE e-views 8.5 8/7/2014 11:00 AM EDT
E-LIVE What's New in Contract Amortizing Leases 8.5 8/7/2014 4:00 PM EDT
E-LIVE What's New in Contract, Dispatch & Equipment 8.5 8/12/2014 11:00 AM EDT
E-LIVE RemoteTech - Administrators 8/12/2014 4:00 PM EDT
E-LIVE Accounts Payable Basics 8/13/2014 11:00 AM EDT
E-LIVE RemoteTech - Technicians 8/14/2014 11:00 AM EDT
E-LIVE What's New in e-automate 8.5 - Overview 8/19/2014 11:00 AM EDT
E-LIVE What's New in 14.1 - RemoteTech & Remote Service Manager 8/19/2014 4:00 PM EDT
E-LIVE Monthly Closing Procedures 8/20/2014 11:00 AM EDT
E-LIVE Contract Creation & Billing - Equipment Level Base, Contract Level Base, CPC 8/21/2014 11:00 AM EDT
E-LIVE Service Administration 8/21/2014 4:00 PM EDT
E-LIVE Conversion Prep - Lists & Codes (1.5 hours) 8/22/2014 11:00 AM EDT
E-LIVE Conversion Prep - Test Database Process 8/25/2014 1:00 PM EDT
E-LIVE Cashbook Basics 8/26/2014 11:00 AM EDT
E-LIVE Remote Service Manager 8/26/2014 4:00 PM EDT
E-LIVE Charge Account & Card Processing 8/27/2014 11:00 AM EDT
E-LIVE Conversion Prep - What to Expect at Go LIVE 8/27/2014 1:00 PM EDT
E-LIVE Accounts Receivable 8/28/2014 11:00 AM EDT
E-LIVE Contract Creation & Billing - Meter Group Base, Expire by Click 8/28/2014 4:00 PM EDT

Recorded Learning Videos

To view the Learning Videos at your convenience, login to the Resource Center.

1. Click Login in the top right corner of our website.
2. Enter your username and password. It is the same for everyone in your company.
3. Find the Learning Videos section on the left of the Resource Center homepage.
    ·Click the Learning Videos subsection to view directions and any of our free videos.
    ·Click the H.E.L.P subsection to view our learning videos covered under our training contracts.
        ·These videos are organized by module. There are 12 main sections (listed below).
          Note: The non-bolded subsections are clickable links to the applicable videos.

Organization of H.E.L.P Learning Videos
The learning videos are organized by level and then by module. The H.E.L.P section of learning videos will mirror the Training Course Guide (pdf) that can be found above.

Note: Adobe Flash is required to view the videos.


Online Training Calendar - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - e-automate Training

Request Demo

Please fill out the form below so that we may have a sales representative contact you. If you would like to contact us, you may do so by sending us an email at sales@digitalgateway.com or call 877-dgsolutions (877-347-6588)

* = Required Field

Contact

Sales

Mail

Telephone

E-mail

Availability