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We are pleased to report that our conversion from Caltype to e-automate went relatively smoothly. We have found e-automate to be very user-friendly, the CD training has been very good, the online help has been excellent, and the on-site trainer was very knowledgeable. We like the new reporting capabilities and we're confident our ROI will be significant.

David Akin
Quality Retail Systems




Silver Conversion

Silver conversion is the most basic conversion package offered at e-automate. This conversion is done remotely and does not include an onsite visit. The conversion process is typically 30-45 days from contract signing to first transaction date. It allows for a quick and simple setup of a database. The completed database will include the ability to process a sales order, a purchase order, a service call, and complete a contract bill. This is all dependent on the data that is provided for the conversion.

Features Offered
Conversion Guide x
Data Import/Export Spreadsheet x
STEPS Registration x
Project Plan x
Conversion Data Analysis x
Primary Data x
Use Case Testing x
30 Day Follow-Up x
Security Configuration  
Secondary Data  
Opening Balance Entries - AR, AP, IN, CB  
Logos and Check Support  
Unique Tables  
Beginning GL Balances  
Additional Product Setup and Configuration  
Conversion Process Analysis  
On-Site Visit  


Conversion Guide - a comprehensive guide outlining how to setup e-automate.

Data Import/Export Spreadsheet - a spreadsheet that allows certain tables to be inserted into the system. The tables included in the spreadsheet are:

  • Customers
  • Vendors
  • Makes
  • Models
  • Items
  • Equipment records
  • Contacts
  • Open accounts receivable
  • Open accounts payable
  • Beginning inventory balances
STEPS Registration - as part of this conversion, STEPS is setup and registered. STEPS is help in e-automate. It stands for Systematic Training and Expert Performance Support.
Project Plan - the project plan is an outline of the key dates of the conversion process to ensure the first transaction date is achieved. A silver conversion should plan on a 2-3 week conversion window from the time data is received until the first transaction date.
Conversion Data Analysis - before the conversion process begins, an experienced consultant will analyze the customer's accounting practices and chart of accounts to determine what changes can be done to ensure accurate accounting in e-automate. The customer should provide a chart of accounts, a list of codes and categories, and a list of contract types and contract billing rules they currently use.
Primary Data - the primary data is what is converted to ensure a smooth and accurate as possible transition from a customer's current system or systems to e-automate. With this data, the customer is able to process a sales order, a purchase order, a service call, and complete a contract bill. The primary data includes the following tables:
  • Chart of accounts - the current list of active GL accounts
  • Tax codes - the current tax codes and rates
  • Warehouses - the current list of active warehouses. This may include technician's car stock.
  • Vendors - the current list of active vendors
  • Items - the current list of active items
  • Makes - the current list of active makes
  • Models - the current list of active models
  • Customers - the current list of active customers
  • Employees - the current list of active employees, includes salespersons and technicians
  • Equipment records - the current list of active equipment records either on contract or not
  • Contracts - the current list of active contracts. This includes the current meter reads and billing dates at the time of conversion
  • Inventory codes and categories - this includes a list of predefined inventory categories and codes. This list is created during the conversion data analysis phase of the conversion process. These codes flow back to the item list.
  • Bill codes - these are the bill codes determined during the conversion data analysis phase. A bill code determines what is or is not included when a customer is under contract
  • Contract types - these are the contract types determined during the conversion data analysis phase. A contract type determines how a contract's revenue is distributed
  • Service codes - this includes a list of predefined service codes. This list is created during the conversion data analysis phase of the conversion process. These codes flow back to the item list and the bill codes
  • Sales codes - this includes a list of predefined inventory categories and codes. This list is created during the conversion data analysis phase of the conversion process. These codes flow back to the item list
  • Bins - the current list of active bins
  • Branches and departments - the list of branches and departments used by the customer
  • Territories - the list of current territories. A default territory of "Unassigned" is created if the customer does not use territories for service
  • Call types - the list of the different call types used for service
  • Terms - the list of terms used for accounts receivable and accounts payable purposes
  • Tools/Options - the global settings in e-automate. This is done prior to the e-automate database being provided to the customer
Use Case Testing - once the database is received by the customer, the customer and their consultant will run a sample test to ensure that at least a sales order, a purchase order, a service call, and a contract bill can be processed accurately in e-automate. In addition, GL postings will be reviewed to ensure the proper accounts are being used. The customer should choose a sample size of 10 transactions from their current database to test. This time will not be used for training.
30 Day Follow-Up - after 30 days, the customer's consultant will follow-up to ensure the customer is progressing in e-automate. This will allow the consultant to determine if additional help is needed for the customer and to flush out any problems there may have been with the conversion.