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e-automate is the best decision we could have made for our business software. We shopped the market and kept comparing the rest to e-automate. Everything real time is one of the best features and if there is an OOPS there is an easy UN-OOPS. I am very pleased with the support and the online help. I would recommend e-automate to any user.

Dick Spooner
Owner
Inserve, Inc.




E-Automate Users Group

We’d like to take this opportunity to invite you to register on the new e-automate Users Group community web-site (http://eug.digitalgateway.com)

Our new web site takes advantage of many Web 2.0 features (blogs, wiki’s, photo albums, newsfeeds, etc) in a social networking context.  While this site is not intended to become a “Face Book” or “MySpace” , it is meant to promote and facilitate more interaction between yourself and other users of the e-automate software solution.

Access to the EUG site is one of the most powerful resources available to you and your users to assist you in the implementation and ongoing use of the e-automate ERP system within your business.   There is nothing like being able to post a question to the group and have multiple responses from actual users who can provide additional insight and or suggestions to you and your users on challenges you might be facing.

Membership to the site is restricted to companies who are currently using e-automate software and are under a current Maintenance & Support Agreement with Digital Gateway.    In other words, it is our Maintenance and Support dollars that are the primary funding source for the continued development & enhancements to e-automate.  Allowing users who do not understand that correlation and who are unwilling to pay DGI for Support to access our site would be detrimental to all of us who are paying to keep the product growing.  Therefore, if you want access to your fellow users, you need to keep your Support & Maintenance agreement in effect with DGI for e-automate.

Basic Membership (included with your paid Support Agreement )  allows you to:

  • Ask questions about using e-automate from other actual users
  • Participate in discussions regarding use of e-automate
  • Purchase offerings from our e-commerce store (EUG items, Custom Reports, etc)
  • View Latest news from the industry and DGI
  • Access the DGI Knowledgebase & Wiki
  • Register for User Group sponsored Events & Meetings  (additional charges are applicable for attending our meetings & events)

We offer another level of membership for those who take their investment in the implementation of e-automate seriously.  An upgrade to the Premium Membership level is available to all Basic EUG Members at the current price of $175 per Company.  The Premium Membership , in addition to the Basic Membership privileges, allows:

  • Register up to 5 additional users for access to the site
  • Eligible for membership in the Steering Committee groups and to sit on one of our Product Steering Committees (which provide feedback and guidance to the DGI Developers on new enhancements/features under development)
  • Discount Registration/Attendance fees on meetings and events sponsored by the EUG
  • Discounts in the On-Line Store
  • Participation in Voting to establish the Top 10 Enhancement Requests that DGI Developers will work on for each new release. (Basic members can of course submit enhancement requests/ideas…but only Premium Members have voting privileges to establish priorities)
  • Can maintain a “Member Connection” list (functions like Linked-In and MySpace connections….other individuals within the EUG community that you want to interact with at a more involved level.
  • Your users can
    • maintain a personal Blog within their personal profile
    • Provide links to their information on other networks (MySpace, Face Book, Linked-In, etc)
    • Upload images to their personal gallery and/or groups to which they belong

The current elected executive board for the users group is as follows:
Jeff Taylor
Chairman
    jtaylor@isionline.net
423.230.2401
Rachael Carpenter
Vice-Chairperson
    rachael.carpenter@nexxpost.com
206.764.9000
Keith Snyder
Treasurer
    ksnyder@solutiononenow.com
402.327.7401