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For those customers who have concerns about converting to e-automate, I would like to set your mind at ease. The implementation and training staff will do what ever it takes to make your organization successful. Our conversion went extremely well. We are very satisfied with the implementation and gradually developing confidence in our ability to operate e-automate.

Casey Cook
President/CEO
Addtronics Business Systems




Mapping

 Mapping

We have integrated Microsoft's MapPoint® software with the e-automate system. When dispatching a technician to a service call, our mapping capability shows where the service representative is currently located AND where the customer is located as well. A suggested route appears on the screen and with just a click, driving directions are also provided. e-automate is committed to providing you with the latest technology to help you increase your bottom line.

Product Features
  • E-automate's mapping capability uses Microsoft's MapPoint® software (separate licensing required)
  • Provides and plots multiple addresses
  • Displays detailed map of where representative is now located and also where customer/prospect is located.
  • Provides "zooming" capability on actual map
  • Driving directions are available with a click of the mouse
  • Displays relevant content information
  • Allows for sizing of map and context
  • Mapping shows the location of a prospect, customer, pieces of equipment, or service call
  • Allows users to see the location of one item to another in a spatial view
  • Displays map in full color

Get driving directions to your service calls


Have e-automate draw your route


Fully integrated with Service Dispatch