Optimize your field service force
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Remote Tech is an add-on module for e-automate™ dealer management software. With it, your field service technicians are empowered with the ability to get information, manage service activities, and input data while out in the field using their laptop, palm®, windows mobile®, or blackberry® devices.
Information can be shared with the home office in real-time via the Internet or service calls can be handled offline and synchronized with the system later. Technician call queue Dispatch, arrival, record parts and meters, labor, odometer and notes. Call history, including full details Reschedule Field Transfer for tech to tech part exchange Inventory searches for part availability Timecard entry Integrated Mapping using mapquest mobile Bluetooth barcode scanning for parts entry Field Manager tools: - call list report with several filters - reassign calls |
 
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