e-automate

VERSION 7.5 IS HERE!

Digital Gateway is pleased to announce the release of e-automate version 7.5. This version further enhances the intuitive and easy-to-use interface e-automate is known for. It also introduces key functionality that will helps users stay even more focused on the critical business processes that matter most.

A host of new additions and refinements have been combined to make e-automate 7.5 a valuable step forward for dealers to help them maximize their profitability and stay ahead of the competition.

These include: ...and more


Inventory

  • Create your own attributes and configurations and assign them to your inventory items.
  • New modules and files that you can update using bulk update.
  • Added inventory item purchase history to available lists.
  • Lock down inventory item numbers (For use with Digital Barcode).
  • Higher visibility of the Preferred Manufacturer number and Preferred vendor are more visible, now reflected in:
    • Sales orders
    • Sales invoices
    • RMAs
    • RTVs
    • Transfer orders
    • Transfers
    • e-Views

Customers

  • When editing or creating equipment, you can use the Billing/Contact tab to create a new contact for your customers, e-automate will now automatically copy the customer's Address, City, State, Zip, Phone1, Phone2, Fax, and email to the contact record you are creating.

Service

  • Ability to control the order that service calls are displayed in the dispatch console as well as in Remote Tech Live.
  • Limit the number of calls the technician can see.
  • Limit the number of calls the technician can edit.
  • Configure Remote Tech Live to display scheduled calls separately from other calls.
  • Show calls that are on hold or only calls that are on hold that the technician can release.
   

Remote Tech Live

  • Field transfer enhancements
    • Ability to deny a technician request
    • Modify the quantity associated with the request
    • Approve the request at the quantity ordered
  • Ability for technicians to create service calls from the field.
  • Ability for technicians to un-dispatch their service calls from the field.
  • Ability to edit service call equipment records from the field.
  • Ability to search for service calls either open or closed from the field.
  • Ability to auto-send service invoice for completed service call via Fax or e-mail.

User Interface

  • Ability to change color of window border to differentiate one company database from another.

Reporting

  • New and improved ways to configure the Presidents Report.

Call now for more information and details on how to upgrade to e-automate 7.5.




1.866.DGATEWAY
342-8392


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