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I truly believe e-automate is superior to the competition due to its ease of use and reporting capabilities. We have gained efficiencies in our administrative functions that have positively impacted our bottom line. I highly recommend that dealers consider partnering with Digital Gateway to successfully manage their businesses.

Jamie Hoffman, CPA
Chief Financial Officer
Offix LC




e-automate

VERSION 7.5 IS HERE!

Digital Gateway is pleased to announce the release of e-automate version 7.5. This version further enhances the intuitive and easy-to-use interface e-automate is known for. It also introduces key functionality that will helps users stay even more focused on the critical business processes that matter most.

A host of new additions and refinements have been combined to make e-automate 7.5 a valuable step forward for dealers to help them maximize their profitability and stay ahead of the competition.

These include:
  • Batch Meter Estimates: You can bulk estimate all equipment that are on contract and are in the contract billing queue for which you cannot collect a meter read.

  • Expire by Copy Contracts: You can configure a contract to expire by click and when the contract expires, e-automate can automatically renew the contract and set the original contract up to bill excess in the standard contract billing process.

  • Fixed Asset Depreciation: In addition to Straight Line depreciation, you can now depreciate assets at a rate of 150% Declining and 200% Declining.

  • Billing a Lease on a Service Contract: You can carry your own lease in e-automate and bill it in conjunction with the service contract.

  • Link Vendor Invoices to Contract Profitability: You can link vendor invoices to contracts so they can contribute to your contract profitability.

  • Advanced Add: you can now apply a payment received from one customer to invoices of any customer in your e-automate database.
...and more


Inventory
  • Create your own attributes and configurations and assign them to your inventory items.
  • New modules and files that you can update using bulk update.
  • Added inventory item purchase history to available lists.
  • Lock down inventory item numbers (For use with Digital Barcode).
  • Higher visibility of the Preferred Manufacturer number and Preferred vendor are more visible, now reflected in:
    • Sales orders
    • Sales invoices
    • RMAs
    • RTVs
    • Transfer orders
    • Transfers
    • e-Views
Customers
  • When editing or creating equipment, you can use the Billing/Contact tab to create a new contact for your customers, e-automate will now automatically copy the customer's Address, City, State, Zip, Phone1, Phone2, Fax, and email to the contact record you are creating.
Service
  • Ability to control the order that service calls are displayed in the dispatch console as well as in Remote Tech Live.
  • Limit the number of calls the technician can see.
  • Limit the number of calls the technician can edit.
  • Configure Remote Tech Live to display scheduled calls separately from other calls.
  • Show calls that are on hold or only calls that are on hold that the technician can release.
    Remote Tech Live
  • Field transfer enhancements
    • Ability to deny a technician request
    • Modify the quantity associated with the request
    • Approve the request at the quantity ordered
  • Ability for technicians to create service calls from the field.
  • Ability for technicians to un-dispatch their service calls from the field.
  • Ability to edit service call equipment records from the field.
  • Ability to search for service calls either open or closed from the field.
  • Ability to auto-send service invoice for completed service call via Fax or e-mail.
User Interface
  • Ability to change color of window border to differentiate one company database from another.
Reporting
  • New and improved ways to configure the Presidents Report.


Call now for more information and details on how to upgrade to e-automate 7.5.


1.866.DGATEWAY
342-8392